This 27-slide, illustrated presentation explains why a knowledge of social networking is important for entrepreneurs.

LinkedIn has a huge global reach: 50+ million users, 95% of whom have a college degree, and the average user age 41 (64% male, 36% female)

The power of recommendations (i.e. your references)

The ability to form and join groups of common interest for networking, and sharing business and employment opportunities

Companies use it to post jobs, and candidates use it to search for jobs

Recruiters use it to source passive candidates:  the traditional “job boards” are too expensive and over-saturated, and companies want people, not resumes

This 72-slide presentation covers a wide variety of business etiquette.

This 72-slide presentation covers all of the major aspects of etiquette in business today starting with the principles that underpin all etiquette.

“Market research is used to find out information about markets, target markets and their needs, competitors, market trends, customer satisfaction with products and services, etc. Businesses can learn a great deal about customers, their needs, how to meet those needs and how the business is doing to meet those needs.”

The training topics in this 14-slide presentation include the following:

Answering the Telephone
P.I.C.T.U.R.E
Interviewing Techniques
Personal Qualities for Phone Work
Tips for Telephone Etiquette
Handling Irate Customers
Five Phases of a Call

Identify techniques that help satisfy the four fundamental drives in any workplace.

See careful talent assessment helps companies find the right people for every position.

This 50-slide presentation covers the "what,", "why," and "how" of wikis.

This 14-slide presentation gives tips for how to achieve success in using the telephone in business settings.