Bovée & Thill's

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Chapter 5. Writing Business Messages

Body Language Essentials for Business

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An essential skill for all business people is the ability to spot when someone is lying, and more! In this video, Barry from Management Consultancy International, outlines how to ensure that you get the most from your face-to-face interactions by reading the vast amount of information in body language. Some of these revealing clues are intentional by the speaker, while some others are completely unintentional.

Gorilla Study Gives Clues to Human Language Development

Psychologist Dr Gillian Sebestyen Forrester developed a new method of analysing the behaviour of gorillas in captivity and found there was a right-handed bias for actions that also involved head and mouth movements. The right side of the body is controlled by the left hemisphere of the brain, which is also the location for language development.

The findings could provide major clues as to how language developed in humans. Dr Sebestyen Forrester says: "We shared 23 million years of evolution with great apes and then diverged approximately six million years ago. Gorillas have highly-complex forms of non-verbal communication. I think we are looking back at what sort of communication skills we may have once had."

Languages Evolve In Rapid Bursts, Rather Than Following A Steady Pattern

Scientists at the University of Reading have discovered that languages change and evolve in rapid bursts rather than in a steady pattern. The research investigates thousands of years of language evolution, and looks at the way in which languages split and evolve.

It has long been accepted that the desire for a distinct social identity may cause languages to change quickly, but it has not previously been known whether such rapid bursts of change are a regular feature of the evolution of human language.

How the Brain Learns to Read Can Depend on the Language

For generations, scholars have debated whether language constrains the ways we think. Now, neuroscientists studying reading disorders have begun to wonder whether the actual character of the text itself may shape the brain.

Studies of schoolchildren who read in varying alphabets and characters suggest that those who are dyslexic in one language, say Chinese or English, may not be in another, such as Italian.

The Man Who Puts Words in Americans' Mouths

The announcement came in 1800 in the back of a Connecticut newspaper just above a farmer's reward for a stray cow. A man named Noah Webster (left) was proposing the first comprehensive "dictionary of the American language."

The Language of Interaction

This presentation discusses objects and the insight they provide, how people are surrounded by technological products they have to learn to use, and how we need to seek inpiration from what surrounds, amuses, and intimidates us.

Languages always evolve. Symbols start with one meaning, evolve and extend that meaning, and migrate across domains. Meaning translates across products to become a true icon. Meaning can survive a long time: start and stop, good and bad, or positive and negative.

A Guide to Bias-Free Communication

This guide includes words, phrases and appropriate behaviors to decrease bias in our communication patterns. It is designed to support an environment in which all members of the community are respected.

Use Positive Language

Avoid phrases with "no" in them. Find words that make your "no" messages positive.

10 Ways to Lose Credibility When You Write

Keep these 10 points in mind to establish and maintain your credibility when you write.

Projecting Your Company's Image

In nutritional circles, it's said that "you are what you eat." As a corporate entity, you are what people think you are.

According to a recent report from the Opinion Research Corporation (ORC), corporate image is a major part of what sells a company and its products. In the study, 97 percent of the responding senior and middle managers acknowledged that image accounts for a significant measure of the successes and failures of their organizations.

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