We've all had days--perhaps weeks and even months--when we can't seem to focus on anything. One minute you're reading an article online, the next you're typing e-mails--and before you can send them you're instant messaging a co-worker, checking on the stock market or jotting down notes for an upcoming meeting. The end result: It feels like nothing's getting done.

A new global survey by the Economist Intelligence Unit and Genesys, shows that most companies are struggling with how to adapt their businesses to serve a new wave of consumers from the Millennial generation.

Do you feel like no one at your workplace really listens or understands you? If so, you're not alone. And, if those feelings sometimes make you feel angry, depressed or frustrated, then you're really not alone.

This 24-slide presentation covers making a good first impression, making introductions, business card basics, navigating office politics, sharing credit, knowing your customer, listening, conflict resolution, meeting misbehavior, meeting tips, tech-etiquette blunders in meetings, netiquette, dining decorum, and messy meals.

Business on the go is a large part of our lives today. And whether you're running a business or a project on the go, you can't mistake mobility for absence. When you're not there in person, you need to be more effective at being there virtually—that means you'll need to sharpen your communication skills like a pro.

But we're clearly now at a point where the financial problems of the world will have a big impact on where web technology is headed. Indeed, it looks like we've arrived at one of those giant inflexion points--where one web era is usurped by another.

For years, books and articles and blogs on productivity have been showing us how to be more productive: crank out the tasks, multi-task, work faster, be organized.

In short, they’ve taught us to be a good part of a corporation that wants more out of us. But that’s old-school productivity, or Productivity 1.0.

Today let’s take a look at Productivity 2.0: a new set of rules have changed everything for the workers of the world. Don’t crank out tasks—learn to work with a deeper focus. Don’t plan and hold meetings and form committees—just launch the software or product or service and keep improving it. Don’t spend time organizing—you’ve got more important things to worry about.

Stephenie Breedlove and her husband founded Breedlove & Associates 16 years ago to help families who (legally) hire a nanny with the crushing burden of paperwork that this entails. There are pay stubs to be sent, federal and state tax returns to be filed, pay schedules to be updated and other trails of exceedingly boring paper.

Much of the firm’s small office in Austin, Texas, is taken up by 100 paper-filled filing cabinets. An office manager spends 25 hours a week shuffling paper between desks and drawers. At peak times, says Ms Breedlove, the office becomes “a sea of paper,” with colour-coded stacks on conference tables, floors and chairs.